Thank you for shopping with Lithiumor. This Shipping Policy outlines how we process and deliver orders placed on our website.
1. Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- Orders placed after business hours will be processed on the next business day.
- During peak seasons or promotions, processing times may be slightly longer.
2. Shipping Methods & Delivery Time
We offer multiple shipping options depending on your location:
- Standard Shipping: 7–15 business days
- Express Shipping: 3–7 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, or other unforeseen factors.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions, which will be clearly indicated on the website.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow 1–3 days for tracking information to become available.
5. International Shipping
We ship worldwide. Please note:
- International orders may be subject to customs duties, taxes, or import fees.
- These charges are the responsibility of the customer.
- Lithiumor is not responsible for delays caused by customs.
6. Shipping Delays
While we strive to deliver your order on time, delays may occur due to:
- Weather conditions
- Customs inspections
- Carrier issues
- High order volume
We appreciate your patience in such cases.
7. Incorrect Address
Please ensure your shipping address is accurate at checkout.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- If you notice an error, please contact us immediately at [Insert Email].
8. Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact us within 7 days of delivery
- Provide your order number and supporting evidence (photos, if applicable)
We will work with the shipping carrier to resolve the issue and offer a suitable solution.
9. Split Shipments
In some cases, your order may be shipped in multiple packages depending on product availability and warehouse locations.
10. Contact Us
If you have any questions about your shipment, please contact us:
- Email: [email protected]
- Website: www.lithiumor.com
By placing an order with Lithiumor, you agree to the terms outlined in this Shipping Policy.